Frequently Asked Questions
How do I know which level to start at?
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Take our free placement test — it takes about 10 minutes and gives you an accurate level recommendation based on your grammar and vocabulary knowledge.
Can I change my level after starting?
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Yes. If you feel the course is too easy or too difficult, contact us and we will move you to the right level.
When are the live Zoom sessions?
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Session schedules are posted inside each course. Your teacher will confirm the timetable when you enrol.
Is there a refund policy?
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Yes. If you are not satisfied within the first 7 days, we offer a full refund — no questions asked.
Can I access the courses on my phone?
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Absolutely. LLC is fully responsive and works on any device — phone, tablet, or desktop.